Tag Archives: listening

Promptness & Relevance: PR mantra on social media

Promptness & Relevance: PR mantra on social media

Time and again this amazing micro-blogging platform, Twitter has stumped me with its aura. I simply keep on falling in love with it every other day for being so informative and agile. Really the agility of the platform keeps you on your toes, more so if you are an entrepreneur trying hard to make your… Continue reading »

Improving Customer Perception of Brands by Active Listening on Twitter

Improving Customer Perception of Brands by Active Listening on Twitter

Many a times, customers wonder how they could interact with brands on social media channels. Further, they wonder if there is any worth in interacting with brands. Twitter is one of the best conversation channels if one had to interact with brands. Moreover, its also important on part of brands to continuously monitor interactions related… Continue reading »

How active listening and participation on Twitter helped me win a free pass to Nasscom Social Media Summit

We have often heard from social media experts, read in blogs how one should be an active listener on Twitter. Many people really don’t realize the power of listening on Twitter and just consider those tips to be a “gyan” from social media gurus. I am here to share my real life experience of how… Continue reading »