‘Online Relationship Management’ usually freaks out even the best social media professional. Its one of the last responsibility a social… Read More »Online Reputation (Relationship) Management : A case study of WarmOven
online reputation management
The first thing that greeted me in office on otherwise Monday morning was an ecstatic WhatsApp message from a close… Read More »Amosta Solutions Tab for Rs.8 on Paytm! – Who will own the mistake?
Online Reputation Management or commonly referred to as ORM has been a key topic of discussion for brands, digital marketing… Read More »Online Reputation Management Case Study: Citibank vs SBI
We have read the debate many a times in the past if CXOs should participate actively on social media. Many… Read More »Should CXOs participate actively on social media? – A case study of Cashkaro.com
As a journalist waits for a sensation to happen, individual bloggers wait for an opportunity to grab eyeballs. As soon… Read More »How to convert negative sentiment blogpost into a positive one?
How active listening and participation on Twitter helped me win a free pass to Nasscom Social Media Summit
We have often heard from social media experts, read in blogs how one should be an active listener on Twitter.… Read More »How active listening and participation on Twitter helped me win a free pass to Nasscom Social Media Summit